• 我們不對客戶因預訂而產生的任何附帶費用或間接損失負責，例如簽證、疫苗接種、不可退款的航班或火車票、不可退款的停車費或其他費用、收入損失或樂趣損失等。如果客戶獲得退款但要求參加比原預訂價值更高的其他旅遊，則客戶必須支付差價。
• We are not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price.
* 本產品費用爲打包價格，平臺在接到訂單後，已向供應商預訂全部產品、項目或服務，如您無法參加其中部分項目、行程或已含的各項服務，則視爲自動放棄，不退還任何費用。

出團前31天(含)內取消，不退還任何費用

出團前32天(含)到61天(含)取消，退還總團費的50%

出團前62天(含)以上取消，退還總團費的90%

* 本產品採用散客拼團模式，由地接社提供接待服務。爲方便出團操作，地接社可能在途中將遊客從原車換到另一輛車並指派不同導遊和司機提供服務，但服務內容與標準與合同相符。

• 出發前做好準備
  請仔細閱讀以下所有信息，因爲它旨在幫助您獲得順暢的旅行體驗。
  * 我們的核心價值之一是以服務爲先。我們的全球聯絡官（或 GCO，接聽您電話的人）和旅行社合作伙伴將盡最大努力在您旅行前爲您提供最新信息。但是，有些事情是旅行者的責任。
  * 所有旅客均有責任自行安排並獲取其計劃訪問的國家所需的入境文件。
  * 爲防止 COVID-19 傳播，外國政府規定的入境要求和限制可能會經常更改，並且與您計劃的旅行日期無關。這些要求和限制可能取決於不同的因素，例如您的居住國、護照國籍、目的地和過境點以及以前的旅行歷史。考慮到這些因素，旅行者有責任研究和了解與他們旅行時最相關的目的地的最新旅行和健康要求和限制以及他們計劃訪問的目的地，並隨時瞭解最新情況。
  * 重要注意事項：
  - 不要忘記考慮目的地最新的旅行和健康要求和限制，不僅針對旅行的出發國，也針對兩個旅行方向。
  - 在您自行研究之前，或與我們的 GCO 或您的旅行社溝通之前，請勿預訂國際航班，因爲您可能需要在返程航班前幾晚預訂房間，以進行 COVID-19 檢測。
  - 如果您在行程中或在前往目的地的途中訪問多個國家，則可能會有額外的入境要求。在驗證您的證件時請考慮到這一點。
  - 如果您與未成年人（18 歲以下）一起旅行，則可能需要提供其他證件才能進入所訪問的國家/地區。請聯繫大使館瞭解更多信息。
• 檔案免責聲明
  * 本旅行詳情文件中的信息經過精心編制，並誠意提供。但這些信息可能會發生變化，並且不構成客戶和運營商之間合同的一部分。印刷時的行程是正確的。它可能與宣傳冊中的行程略有不同。我們的行程偶爾會發生變化，因爲我們會根據以前的旅行者、評論和我們自己的研究做出改進。有時這可能是一個小小的變化，比如在行程中增加一頓額外的餐食。有時這種變化可能會導致我們改變來年的旅行。最終，我們的目標是爲您提供最有價值的體驗。請注意，我們的宣傳冊通常每年 11 月發佈。如果您是根據之前的宣傳冊預訂的，您可能會發現行程有所變化。
  * 非常重要：請確保打印一份最終版的“旅行詳情”，以便在旅行前幾天進行審查，以防發生影響您計劃的變化。
• 行程免責聲明
  * 雖然我們打算遵循下面描述的路線，但行程中還是有一定的靈活性，有時可能需要或希望進行更改。行程很簡短，因爲我們永遠不知道我們的旅程會帶我們去哪裏。由於我們的旅行風格和我們訪問的地區，旅行可能無法預測。旅行詳情文件是旅行和地區的一般指南，任何提及特定目的地或野生動物的內容都絕不保證會訪問或遇到它們。船上探險旅行對研究站的訪問取決於最終許可。
  * 此外，列出的任何旅行時間都僅爲近似值，可能會因當地情況而有所不同。
• 重要說明
  * 請注意，目前山體滑坡導致道路封閉。因此，城市之間的行車時間可能比平時更長，因爲可能需要走替代路線。預計不會錯過任何包含的活動，但請注意，延遲時間可能會因各種因素而發生變化。
  * 請注意，有些行程可能是多個旅遊團的組合。您應該預料到一些團員會在旅遊團之間加入或離開旅遊團。
• 小組組長說明
  * 所有團體旅行均由我們的一名領隊、代表或探險隊陪同。領隊的目的是爲您省去旅行的麻煩，並幫助您獲得最佳的旅行體驗。他們將爲您提供旅行途中地點的信息、提供活動和景點建議、推薦當地美食場所並向您介紹我們當地的朋友。雖然他們不是傳統意義上的導遊，但您可以期望他們對旅行中所訪問的國家有廣泛的瞭解，包括歷史、文化、宗教和社會方面。我們還會使用當地導遊，因爲我們認爲更具體的知識會增加我們訪問的地方的樂趣 - 我們認爲這是兩全其美的。
• 餐食
  * 飲食是旅行的重要組成部分。與我們一起旅行，您將體驗到世界上種類繁多的美食。通常，當有多種飲食選擇時，餐費不包含在旅行價格中，以便您最大限度地靈活地決定在哪裏、吃什麼以及和誰一起吃。雖然食物通常很便宜，但這也爲您提供了更大的預算靈活性。我們的團隊傾向於一起吃飯，以便您品嚐更多種類的菜餚並享受彼此的陪伴。但沒有義務這樣做。您的 CEO 將能夠在您的旅行期間推薦您最喜歡的餐廳。對於所有旅行，請參閱包含的餐食和預算信息，瞭解包含的餐食和餐食預算。
• 關於住宿
  * 請注意，我們住的房子只有兩層，可能沒有安裝電梯，因此您需要帶着行李爬樓梯。
• 加入說明有關加入酒店的詳情，請參閱您的旅遊券、應用程序或聯繫您的旅行社。
  如果您想爲您的旅行預訂機場接送服務，請在旅行前聯繫我們的銷售團隊或您的旅行社。
  如果您已提前支付了抵達接送服務，旅行社代表將在機場迎接您。如果出於任何原因您沒有在機場迎接，請致電我們的當地支持熱線。如果您因任何原因無法聯繫，請乘坐出租車前往接駁點酒店。
  請注意，第 1 天爲到達日，當天沒有計劃任何活動。
  抵達入住酒店後（請注意，入住時間爲下午），請在接待處尋找一張便條或公告板，上面有您 CEO 的便條。此便條將提供第一天歡迎會的詳細信息（通常在下午 5 點至 7 點之間），您將有機會會見您的 CEO 和其他旅客，並瞭解有關旅行如何進行的更多信息。如果您沒有看到便條，請詢問接待處瞭解詳情！
  如果您遲到並錯過歡迎會，您的首席執行官將在接待處給您留下一張紙條，上面寫着您可能需要的任何信息以及第二天早上的指示。
  如果需要，您可以在旅行期間將超重的行李免費存放在入住的酒店。
• 需要注意什麼
  大多數人都會自然而然地認爲南美洲的天氣很熱，但由於安第斯山脈海拔較高，氣溫會讓人感覺相當寒冷，尤其是在晚上。你需要一件溫暖的毛衣或套頭衫。最好穿多層衣服，而不是帶厚重的派克大衣，這樣你就可以脫掉幾層衣服。在印加古道上尤其如此，這時更溫暖的衣服是必不可少的。
  爲了方便，我們建議您使用揹包，或者如果您願意，也可以使用中型行李箱。揹包對於攜帶日常物品也是必不可少的。交通工具上的空間有限，因此每人最多隻能攜帶一件主行李。您將負責攜帶自己的行李。

• Be prepared before you leave for your trip
  Please carefully read all of the info below as it's designed to help you have a smooth travel experience.
  * One of our core values is to lead with service. Our Global Connection Officers (or GCOs, the people who answer when you call us) and travel agent partners will do their very best to provide you with the latest information before your trip. There are, however, certain things that are the responsibility of the traveller.
  * All the travellers are responsible for arranging and obtaining the required entry documentation for the countries they intend to visit.
  * In an effort to prevent the spread of COVID-19, entry requirements and restrictions dictated by foreign governments can change frequently and irrespective of your intended date of travel. These requirements and restrictions may depend on different factors such as your country of residence, passport nationality, destination and transit points, as well as previous travel history. Given these considerations, it is the traveller’s responsibility to research and to understand the latest travel and health requirements and restrictions by destination which are most relevant to them at the time of travel and to the destination(s) they are planning to visit, as well as to keep themselves up to date.
  * Important considerations:
  - Don't forget to consider the latest travel and health requirements and restrictions by destination, for both directions of travel - not just for the start country of your tour.
  - Don't book your international flights before you do your own research, or before you talk to one of our GCOs or your travel agent, as you may be required to book post-nights before your return flight in order to accommodate COVID-19 testing.
  - If you visit multiple countries as part of your itinerary or on the way to your destination, there may be additional entry requirements. Keep this in consideration when verifying your documentation.
  - If you are travelling with minors (under the age of 18), additional documentation may be required to enter the country visited. Please contact the Embassy for more information.
• Dossier Disclaimer
  * The information in this trip details document has been compiled with care and is provided in good faith. However it is subject to change, and does not form part of the contract between the client and the operator. The itinerary featured is correct at time of printing. It may differ slightly to the one in the brochure. Occasionally our itineraries change as we make improvements that stem from past travellers, comments and our own research. Sometimes it can be a small change like adding an extra meal along the itinerary. Sometimes the change may result in us altering the tour for the coming year. Ultimately, our goal is to provide you with the most rewarding experience. Please note that our brochure is usually released in November each year. If you have booked from the previous brochure you may find there have been some changes to the itinerary.
  * VERY IMPORTANT: Please ensure that you print a final copy of your Trip Details to review a couple of days prior to travel, in case there have been changes that affect your plans.
• Itinerary Disclaimer
  * While it is our intention to adhere to the route described below, there is a certain amount of flexibility built into the itinerary and on occasion it may be necessary, or desirable to make alterations. The itinerary is brief, as we never know exactly where our journey will take us. Due to our style of travel and the regions we visit, travel can be unpredictable. The Trip Details document is a general guide to the tour and region and any mention of specific destinations or wildlife is by no means a guarantee that they will be visited or encountered. Aboard expedition trips visits to research stations depend on final permission.
  * Additionally, any travel times listed are approximations only and subject to vary due to local circumstances.
• Important Notes
  * Please note current landslides are causing road closures. Due to this, drive times between cities may take longer than usual as there's a possibility alternate routes will need to be taken. No included activities are expected to be missed, but please be aware that delay times may change depending on a variety of factors.
  * Please note that some trips could be a combination of multiple tours. You should expect some group members to join or leave the tour between tour segments.
• Group Leader Description
  * All group trips are accompanied by one of our group leaders, a representative, or an expedition team. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. They will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the countries visited on the trip, including historical, cultural, religious and social aspects. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting- we think it's the best of both worlds.
• Meals
  * Eating is a large part of traveling. Travelling with us you experience the vast array of wonderful food that is available out in the world. Generally meals are not included in the trip price when there is a choice of eating options, to give you the maximum flexibility in deciding where, what and with whom to eat. It also gives you more budgeting flexibility, though generally food is cheap. Our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There is no obligation to do this though. Your CEO will be able to suggest favourite restaurants during your trip. For all trips please refer to the meals included and budget information for included meals and meal budgets.
• About Accommodation
  * Please be aware that properties we stay in with only two stories may not have elevators installed and climbing the stairs with your luggage will be necessary.
• Joining InstructionsFor details of your joining hotel please refer to your tour voucher, the App or contact your travel agent.
  If you would like to book an airport Arrival transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.
  If you have paid in advance for an arrival transfer, a tour representative will be at the airport to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi.
  Please note that day 1 is an arrival day and no activities have been planned on this day.
  Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don't see a note, please ask reception for details!
  If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.
  Excess luggage can be stored free of charge at the joining hotel during your tour if desired.
• What to Take
  Most people automatically assume that the weather is hot in South America, but because of the higher altitude in the Andes, the temperature can feel quite cold, especially at night. You will need a warm sweater or pullover. It’s best to layer clothes rather than bring a heavy parka so that you can take layers off. This is especially true on the Inca Trail, at which time warmer clothing is essential.
  We recommend using a backpack for your convenience, or a medium-sized suitcase if you prefer. A daypack is also essential for carrying everyday items. Space is limited on transportation, so there is a limit of one main piece of luggage per person. You will be responsible for carrying your own luggage.